1 hour ticket response
We are specialized in giving a rapid and proper solution to each support ticket submitted by a client. Our knowledgeable technical support team members will examine your question and will think of the most effective solution. We offer a 1–hour response time guarantee for all tickets. As a matter of fact, our average response time has proved to be twenty minutes.
An Outstanding Customer Care Service
Our client service team members have enormous experience in the cloud plans field and are proficient enough to come up with a rapid answer to your problem. If, however, the problem at hand is not within the competence of a customer service technician, the ticket will be sent to a programmer or sysadmin for additional assistance.
An Easy–to–Navigate Help Center
In the Web Hosting Control Panel you’ll find an easy–to–navigate Help Center section where you can find quick hints on how you can use our web hosting services. You can find the answers to your queries in the F.A.Q. repository, find more suggestions in the web hosting account administration articles or watch the educational video tutorials.