Customer Support Channels
A 1–hour Response Guarantee
Offering top quality support without delay is our top priority, so that we back up each cloud plans plan with a 1–hour ticket reply warranty. When you send a ticket or drop an e–mail, our client technical support staff will do all they possible can to provide the most appropriate resolution for your situation and to offer help and advice quickly.
A Top–quality Support Service
Our help support service is supplied by a team of certified consultants who will be ready to respond to your questions without delay. You could get hold of the technical support crew by launching a technical support ticket from your Web Hosting Control Panel or by submitting us an email message. On working days, you may also contact us on the phone or make use of the online chat solution.
An Intuitive Help Section
The Control Panel delivers an extensive knowledge base that is incorporated into all parts. In each area, you’ll find a Help press button which will load for you a group of step–by–step online classes on how to use a particular feature or execute a particular action. In addition, we have created tutorial training videos in an effort to get a better idea of the Control Panel’s interface.