If your website hosting provider offers live chat support, you are able to speak to an agent live and find out helpful info or get a problem resolved timely. The main advantage of using chat instead of calling to consult with a live person is that you'll need just a computer with access to the world wide web, so that you won't pay any charges when you're in another state or country. Furthermore, it is a lot easier to copy and paste information such as domain names, usernames or error messages i.e. details which are sometimes hard to provide to the other side on the telephone. The real-time chat is also a quicker approach to contact the web hosting company's support team as compared to using a ticketing system. What's more, in the event that some trouble requires a little more time to be taken care of, you are able to do something different while you wait for assistance on the live chat, therefore you will not lose time - something that's impossible if you are on the telephone.

Live Chat Support in Cloud Hosting

We supply a live chat assistance service for all of the cloud plans that we offer and we can assist you with almost everything in real time. In case you do not have an account with us yet, we're able to provide you with more details about the packages to help you to get the most suitable plan. If you are an active customer, we can assist you with any general or billing matter and even with various common tech troubles, for example an e-mail address installation in a desktop e-mail client. In case you are unable to phone us for whatever reason or you are in some country where we don't have a local phone number, the live chat will be the best way to get in touch with us. Of course, some matters require additional time to investigate and test, therefore you will have to open a ticket to our technicians, but nonetheless, we're able to save your time and assist you with numerous problems on the chat.