Integrated Ticketing System in Cloud Hosting
With a cloud hosting from our company, you won’t ever have to sign out of your account. Our ticketing system is integrated into the Hepsia hosting Control Panel, which is used to manage your entire web presence. You can swiftly access any support ticket whilst you’re browsing through your files or editing different account settings. The ticketing system is being strictly monitored 24x7x365 by our support team members and the ticket response time is maximum sixty minutes, but it seldom takes more than twenty minutes to obtain assistance. In contrast with certain companies, we do not charge extra for using the ticketing system, so you can touch base with us as often as you like and request information in regard to any technical or billing problem. Besides, you can see a selection of educative articles, which will help you fix the most commonly confronted problems yourself.