Many people who start using their very first hosting account, or change companies, often have enquiries with respect to how particular procedures are accomplished or stumble upon problems when setting up different things such as emails, website settings, and so on. That is why, a lot of web hosts have prepared documentation with common questions and issues in order to help their customers receive info quickly and easily. As a result, the tech support staff representatives can focus on actual issues that particular customers may be experiencing, because the solution for the smaller things will already be available online and clients will be able to deal with them without touching base with the help desk team. Having elaborate documentation is pretty important, especially for new customers without any past experience, as the web hosting service involves a ton of functions and lots of people can get bewildered about what action to take. A good information repository can both help you execute the procedures that you wish and find out how the web hosting service works in general.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting plans include an extensive knowledge base where you can find info about all the predicaments that you could possibly come across and their resolutions. You can find out how to set up and manage a mailing list, how to use an .htaccess file, or how to continue in case the settings of your mail client are correct, but nevertheless you’re unable to send emails, for instance. We have tried our very best to be as thorough as possible and to encompass all possible options so as to help you save time and energy and to provide you with different solutions for each and every issue. The knowledge base features educational articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will inform you about the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific features and functions in each section of the Control Panel, whilst if you prefer to browse through the full list of articles, you should visit the all-encompassing Help section.